Returns & Exchanges

At Zohara, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange items within 14 days of receipt, provided they are in their original packaging and unworn.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or our website portal with your order number and the reason for your return to receive a return authorization.

• 2.
  Pack Your Items

  Place the items you wish to return in their original packaging, ensuring all tags are attached and the products are in unused condition.

• 3.
  Ship the Package

  Affix the provided shipping label or send the package to our distribution center using a tracked shipping service to ensure safe delivery.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your refund to the original payment method or ship your new exchange items within 7 business days.